Delivery & Shipping
We deliver Zinnia orders to serviceable addresses across Bangladesh through our courier partners. Checkout will show delivery availability, estimated delivery time, and the shipping charge for your address.
Delivery coverage
We currently deliver to addresses supported by our courier partners across Bangladesh, including Dhaka and locations outside Dhaka. Delivery availability for remote or hard-to-reach locations may vary and will be confirmed during checkout or order confirmation.
Estimated delivery time & shipping charges
The estimates below include up to 1 business day of order processing. Delivery times may vary depending on your address, courier coverage, public holidays, weather conditions, or other circumstances outside our control.
| Delivery Zone | Estimated Delivery Time | Delivery Charge | Free Shipping |
|---|---|---|---|
| Inside Dhaka | 1-2 business days | ৳130 | Shown at checkout |
| Dhaka Suburbs | 2-3 business days | ৳130 | Shown at checkout |
| Major Cities | 2-4 business days | ৳130 | Shown at checkout |
| Other Districts | 3-5 business days | ৳130 | Shown at checkout |
| Remote / Hard-to-Reach Areas | 4-7 business days | Shown at checkout | Not available unless shown at checkout |
Major cities include Chattogram, Sylhet, Khulna, and Rajshahi. Business days are Saturday to Thursday, excluding public holidays. The final delivery charge, including any free-shipping offer, will always be shown before you confirm your order.
Payment method currently available
Cash on Delivery (COD) is currently available for eligible orders. You will pay the confirmed order total, including any applicable delivery charge, when your order is delivered. Additional online payment methods will be shown at checkout only after they become available.
Order processing & dispatch
After your order is confirmed, we normally prepare it for dispatch within 1 business day. Once the order is handed over to our courier partner, we will send dispatch or tracking information through the channels used for your order. Where tracking is available, you may also track your order using your order number and phone number on our Track Order page.
Delivery delays or unavailable addresses
Delivery times are estimates and may be affected by public holidays, adverse weather, courier disruption, remote-area limitations, or other circumstances beyond our reasonable control. If delivery is not available for your address after order confirmation, we will contact you using the phone number or email provided with your order.
Need help with delivery?
For questions about delivery, shipping charges, or tracking, contact us at [email protected] or 01705669795. Support hours: Saturday - Thursday, 10 AM to 08 PM.
You may also review our Returns & Exchanges Policy and Refund Policy before placing an order.